Privacy & Data Protection

DATA PROTECTION AND PRIVACY POLICY

At Kent Natural Burials Limited we consider the collection of data and the privacy of our customers to be extremely important.

This Data and Privacy Policy governs the way in which KNB Limited collects, uses, maintains and discloses information about our customers. This Privacy Policy applies to all services offered by KNB Limited, explaining when and why we collect personal data from customers that have contacted us. It explains how we use it, the conditions under which we may be required to disclose it and how we keep your personal data safe.

What is the legal basis for processing your personal data?

We may process personal data if it is required for the performance of a contract with you, or steps to enter into a contract with you. For example, processing your data in connection with your request for an information pack, the purchase of a plot, arranging a burial or any other services offered by Kent Natural Burials Limited.

Personal details we may collect from you:

When you contact us, the personal data that we may collect from you might include; your name and telephone number(s), your postal address, your email and your IP address(s).

Your personal data may be used in the following ways:

>When sending you communications which you have requested

>In order to carry out our obligations arising from any contracts entered into by you and us

>To maintain our own accounts and records

>In the day to day running of our business

We review our retention periods for personal data regularly, legally we are obliged to retain certain information to fulfil our statutory obligations.

Who has access to your personal data?

We do not sell, rent or share your personal data with third parties.

We may disclose your personal data if required to by law.

Only KNB Limited staff or services used to carry out our day to day running (including liaising with your chosen funeral director) would have access to your personal data.

You have the right to request a copy of personal data relating to you held by KNB Ltd, we are required to respond to your request within a month. If you would like a copy your personal data please contact us via email.

You have the right to correct/update the personal data that we retain. The accuracy of your personal data is important to us. If you want to update your personal data, or you believe that the personal data we hold for you is incorrect or incomplete, please contact us.

You have a right to have your personal data erased and if you believe that we should no longer be using your personal data, you can request that it be erased. Upon receipt of your request we will confirm whether your personal data has been deleted or the reason why it cannot be, for example because we need it to comply with our legal obligations. If you want to erase your data please contact us via email; kentnaturalburialsltd@btconnect.com or telephone 01795 520520.

How we protect your personal data?

We have physical, electronic and managerial systems in place to ensure that we keep your personal data secure, accurate and up to date and only keep your personal data as long as is reasonable and necessary. In general, we will endeavour to keep personal data only, for as long as we need it. This means that we delete or destroy it appropriately, when we no longer need it.

We regularly offer staff training on practical data protection issues, for example we have a ‘clean desk’ policy, our computers are password protected and the password is changed regularly, all paperwork containing personal data is kept under lock and key and we use screen savers on our computers when not using them.

Changes to this Data Protection Privacy Policy

KNB Limited has the discretion to update this Data Protection Privacy Policy at any time. We would encourage customers to frequently check this page for any changes made to stay informed about how we are protecting the personal information that we collect.

It is your responsibility to view this privacy policy periodically and become aware of any modifications/updates made.

Our Data Protection Privacy Policy and any updates made will be available to view on our website page.

Getting In touch with us 

If you have any questions regarding this Data Protection Privacy Policy please email:kentnaturalburialsltd@btconnect.com or call us on 01795 520520

KNB Limited is an abbreviation of Kent Natural Burials Limited

 

May 2018

 

Privacy Policy – Kent Natural Burials

Kent Natural Burials will store all data from contact forms submitted to this site.  If you do not want your information to be stored email kentnturalburialsltd@btconnect.com.

Kent Natural Burials is not responsible for privacy practices of third party websites linked to this site.  Kent Natural Burials undertakes not to disclose any of your personal information to third parties without your consent.  Kent Natural Burials follows strict security procedures in the storage of your personal information to prevent unauthorised access.

Kent Natural Burials is committed to providing you with an Internet experience that respects and protects your personal privacy.


What this privacy policy covers

In accordance with the Data Protection Act, this policy gives you information about how Kent Natural Burials treats personal information received from our web site visitors.

What is personal information?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number.

Information collection and use

We collect visitor information from time to time in the following sections of the web site/s: Contact us.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Changes to the privacy policy

We may from time to time update this policy. Please check this page regularly for notification of any significant changes in the way we treat your personal information.

November 2013

Data Protection Policy

Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data.

We are committed to:

  • ensuring that we comply with the eight data protection principles, as listed below
  • meeting our legal obligations as laid down by the  Data Protection Act 1998
  • ensuring that data is collected and used fairly and lawfully
  • processing personal data only in order to meet our operational needs or fulfill legal requirements
  • taking steps to ensure that personal data is up to date and accurate
  • establishing appropriate retention periods for personal data
  • ensuring that data subjects’ rights can be appropriately exercised
  • providing adequate security measures to protect personal data
  • ensuring that a nominated member of staff is responsible for data protection compliance and provides a point of contact for all data protection issues
  • ensuring that all staff are made aware of good practice in data protection
  • providing adequate training for all staff responsible for personal data
  • ensuring that everyone handling personal data knows where to find further guidance
  • ensuring that queries about data protection, internal and external to the organisation, is dealt with effectively and promptly
  • regularly reviewing data protection procedures and guidelines within the organisation

Data protection principles

  1. Personal data shall be processed fairly and lawfully
  2. Personal data shall be obtained for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes
  3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed
  4. Personal data shall be accurate and, where necessary, kept up to date
  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes
  6. Personal data shall be processed in accordance with the rights of data subjects under the Data Protection Act 1998
  7. Appropriate technical and organisational measures shall be taken against unauthorised and unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data
  8. Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data

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